Deliver an unforgettable dining experience

Everything restaurants need to monitor and generate customer reviews, get quality insights, and connect with customers in an award-winning Experience Marketing platform.

Deliver An Unforgettable Dining Experience

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  • Advertising / Media / Agency
  • Agriculture, Fishing & Forestry
  • Arts & Entertainment
  • Automotive
  • Beauty
  • Business Services
  • Community & Social Services
  • Construction
  • Consumer Goods
  • Consumer Services
  • Contractors
  • Dental
  • E-commerce
  • Education
  • Finance
  • Government
  • Healthcare
  • Home Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Real Estate
  • Recreation
  • Restaurants
  • Retail
  • Technology
  • Transportation Services
  • Wellness
  • Other
Number of locations
  • 1 location
  • 2-3 locations
  • 4-14 locations
  • 15-249 locations
  • 250+ locations

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70,000+ businesses use Birdeye everyday
Blaze Pizza
Black Bear Diner
Mambo Seafood
The Juicy Crab
Rosatis Chicago Pizza
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Monitor customer feedback across the Internet

Keep an eye on what guests are saying about your restaurants. Monitor and respond
to customer reviews on over 150+ sites in the Birdeye platform.

Monitor Customer Feedback Across The Internet
natural language processing

Use natural language processing to dig deeper into feedback

Analyze your guest reviews to better understand how you can improve operations. Birdeye’s natural language processing engine Athena analyzes review text to determine sentiment, get insights, and find out how you can improve your dining experience.

Use Nlp To Dig Deeper Into Feedback

Message your guests efficiently

You want to send reservation reminders, promote new menu items, and answer questions promptly. Birdeye Messaging allows you to be responsive and manage all conversations over text, social, and even voicemail effortlessly from a single inbox.

Reach Your Guests Efficiently And Effectively

Get more guests
with Referrals

Turn your dining guests into ambassadors with
Birdeye Referrals. In just a few clicks, your
customers can refer your restaurant to friends
and family. Track customer engagement and
take advantage of modern-day word of mouth


Engage your guests when they’re ready to order

Create beautiful, easily-found custom pages for every location, each updated in moments through one API. Let guests search by zip code to find their closest location.

More on Pages

Build surveys to understand the customer experience

Get quality feedback via online and 2-way text
surveys that you can use to improve your dining
experience. Birdeye’s fully-customizable surveys
allow you to gauge guest satisfaction over time
and identify strengths and weaknesses in your

Build Surveys To Understand Customer Experience

Be the best restaurant in
your area with

Ensure that you’re providing the best dining
experience in your area. Competitive
benchmarking shows how you’re performing in
relevant categories compared to competitors in
your area.

Be The Best Restaurant With Benchmarking

Efficiently answer guest questions with Webchat

Answer guest questions while they’re still on your website. Birdeye Webchat allows you to respond to guest inquiries instantly from the office, on-the-go through Birdeye mobile app or have a chatbot respond to frequently asked questions automatically.

Efficiently Answer Questions With Webchat

Here's how restaurants are collecting guest
feedback with Birdeye

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Birdeye: the obvious choice for restaurantsWinning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and
highest-rated customer experience software for restaurants of all sizes.
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